About InterCall Home |  About InterCall |  Contact Us |  Employment  InterCall is the largest service provider in the world specialising in conference communications. The company serves more than 120,000 individual conference leaders in more than 30,000 organisations. In addition to a strong presence in the United States, including 25 domestic sales offices, InterCall's reach extends to several sales offices and operations facilities around the world. We have facilities in the UK, which serves as the hub for Europe. We have 3 sales offices in the UK, and offices in France, Germany and Ireland. In Asia Pacific - our regional headquarters are based in Sydney (Australia), with an office also in Melbourne (Australia), Hong Kong, Japan and Singapore. InterCall's services include audio, event, web and video conferencing. Along with a team of over 200 Meeting Consultants , InterCall employs more than 800 Operators, customer service representatives, call supervisors, accounting, marketing, IS and IT professionals globally. Since its launch, InterCall has been growing at a rate exceeding that of the industry. InterCall is a subsidiary of West Corporation. Founded in 1986 and publicly traded on NASDAQ (WSTC), West Corporation is one of the nation's premier providers of customer contact solutions, specializing in customised inbound, outbound, interactive, Internet, collections and conferencing services. West's experienced personnel, cutting-edge technology and advanced systems enable the firm to provide its customers with solutions that help increase revenue, lower costs and improve customer satisfaction. From customer acquisition and customer care to conferencing and collections, West has a proven track record of success creating customised solutions for many of today's Fortune 1000 companies. In Asia Pacific InterCall launched commercial service in Asia Pacific in January 2001 and since then has invested heavily in both people and infrastructure to build a world-class product and service offering throughout the Asia Pacific region. We have operational offices in Hong Kong, Singapore, Japan, India, China and Australia (Melbourne and Sydney). Our platforms are consistent with our US and European businesses, making it easier for our global clients to conduct business from wherever they are in the world. We have 2 multi-lingual call centres, our people are fluent in local languages and business customs and our approach to Disaster Recovery is second to none. Our offices in Asia Pacific are conducting mission critical calls on a daily basis. More importantly, our people in Asia Pacific understand the region and operate as a "boundaryless" team. They are aware of most of the challenges the region provides, have a strong knowledge of the local markets and will be able to quickly understand your conferencing requirements and come up with a cost effective and reliable solution. InterCall's services in Asia Pacific include audio, event, web, and video conferencing solutions. Our Value System InterCall subscribes to a rigorous value system to provide quality service to our customers and business partners. We are committed to: Be easy to do business with Embrace speed and change Exceed customer expectations in service and urgency Seek input and feedback for the continuous improvement of products, service levels and processes. Recognise individuals by encouraging development and rewarding performance. Communicate specifically and with respect to all customers and employees. More Information Download a brochure About InterCall. Contact the InterCall office near you. Learn more about InterCall's audio, event, web, and video conferencing solutions.